#CyberFLASH: National Cyber Security Awareness Month: 10 Tips For Businesses

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In a world that is more connected and accessible than ever, the declaration of October as national Cyber Security Awareness Month by governments and business leaders in several countries including Canada, the United States and Australia, is a strong statement that cybersecurity is an international safety concern.

The campaign aims to bring awareness to the wide scope of concerns that the term cybersecurity covers, including internet security, privacy, mobile safety, distributed denial-of-service (DDoS) attacks, botnets, hacking, data breaches, malware, pharming and phishing to name a few.

Now is a good time for businesses to review their cybersecurity practices. It is tempting to think that “it can’t happen to me”, but in the wake of Yahoo’s recent admission that personal data was hacked, it is clear that this can happen to anyone.

Of course, technological safeguards are critical to security, however operations and policy play a crucial role as well. The steps outlined below focus on tips that involve measures that go beyond technology.

  1. Plan on a Prudent Response. In a 2015 study commissioned by the Office of the Privacy Commissioner of Canada, only 41% of surveyed companies stated that they had policies or procedures in place that dealt with data breaches where there was a compromise of customer personal information. If an Incident Response Plan is made ahead of time in order to deal with a cybersecurity breach, a company will be in a position to respond quickly in a manner that mitigates harm to the business and to third parties (such as customers). Companies who do not make such a Plan are often caught flat-footed and fumble through an incident, and increase the risk of complaints to regulators and class action or other lawsuits.
  2. Build an Effective and Safe Cybersecurity Workforce. Robust recruitment processes that properly vet candidates will help ensure that the hiring of problematic employees is avoided. Unfortunately, many attacks come from inside an organization. Background checks are an important tool in the screening process. Employees play a key role in helping to prevent cybersecurity incidents. Proper training is key, and will enable employees to spot suspicious activities and events, and report them to the appropriate personnel. Employees are the single most important group of people who can help to reduce unintentional errors and technological vulnerabilities.

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