Documents lift veil on cyber-security web behind Canadian government firewalls

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OTTAWA — It only took one click for a federal worker to allow malware to infect about 1,800 computers at the Fisheries and Oceans Canada late last year. It took just a little longer for security staff to wipe the malicious code from workstations.

But it wasn’t as simple a job as it sounds.

Emails and incident response reports from the department charged with overseeing the IT infrastructure shared by 43 different government departments give a glimpse into how Shared Services Canada interacts with other departments, and how sophisticated email scams can bypass firewalls and successfully con federal workers with messages appearing to come from government agencies.

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