#CyberFLASH: Consumer groups challenge Bell Canada’s data collection

images-124

OTTAWA — Two consumer advocacy groups are challenging Bell Canada’s tracking of how its wireless customers use the web, what they watch on TV and their phone call patterns.

The Public Interest Advocacy Centre and the Consumers’ Association of Canada have filed a complaint with the Canadian Radio-television and Telecommunications Commission, arguing Bell’s data collection goes against policies that protect privacy.

Bell announced last November that it would collect consumers’ data to put targeted ads on mobile devices, improve its network performance and for marketing reports.

The company has said the data it collects will not be linked with a customer’s identity and they can opt out of the program.

Read more here

About canux
© 2013 CyberTRAX Canada - All Rights Reserved.
Sponsored by C3SA Corp.