CyberTRAX Canada Privacy Policy

 

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Notice: Personally Identifiable Information is collected when you access and interact with CyberTRAX Canada websites and services. CyberTRAX Canada values your online privacy and is committed to limiting and safeguarding personal information collected about you. 

This privacy policy explains:  

  • what personal information is collected about you;
  • why your personal information is collected;
  • how we use your personal information;
  • how we share your personal information;
  • under what circumstances we disclose your personal information;
  • how we retain your personal information; and
  • how and when we dispose your personal information

 

Governance

CyberTRAX Canada is owned by C3SA CORP, an independent cyber security audit consultancy based in Ottawa, ON, Canada. CyberTRAX Canada websites and services are hosted on networks and servers that are owned and managed by third parties. Any personal information collected on behalf of CyberTRAX Canada by affiliated third parties is managed in accordance with this privacy policy, and is protected by applicable law.

 

Collection & Use

During a visit to CyberTRAX Canada websites, your online privacy is respected.  We do not purposely setout to collect personal information about you unless you choose to register a membership, purchase a service or communicate with us via email or instant messaging, in which you voluntarily provide your name and contact information.  The nature of the Internet is such that it passively and automatically collects certain information about a user’s traffic patterns, linked to their Internet Protocol (IP) address.  These are unique Internet addresses assigned to all users by their Internet Service Providers (ISP).  Your IP address is considered personal information because it is an identifying number and therefore safeguarded under this privacy policy like most Canadian privacy legislation.

CyberTRAX website

When you access and use CyberTRAX Canada website, we limit collection of personal information to your web browser details and IP address as well as the date, time and duration of your visit.  Collection of this information is necessary for CyberTRAX Canada to improve our website and, ultimately, your experience as our Visitor and/or Member. Collection of this information is also necessary for CyberTRAX Canada to monitor and enforce our Terms of Service (ToS) policy.

HideMy CyberTRAX website

When you access and use CyberTRAX Canada HTTPS web proxy, we limit collection of personal information to your IP address, the website(s) you visit as well as the date, time and duration of your visit.  Collection of this information is necessary for CyberTRAX Canada to monitor and enforce our Terms of Service (ToS) policy.

CyberTRAX Membership

When you register a membership for CyberTRAX Canada CyberProfiler and/or CyberVisor and/or CyberCare1 and/or HideMyTRAX, we limit collection of personal information to your first and last name, display name, email address, and IP address. Collection of this information is necessary for us to create a non-descript profile on your behalf in order for you to view and manage your membership.

CyberTRAX CyberVisor

When you access and use CyberTRAX Canada online vulnerability scanners, we limit collection of personal information to your email address and IP address.  Collection of your email address  is necessary for us to email the resultant report of running a cyber security assessment against your target URL or IP address. Collection of your IP address is necessary for us to retain in case of accidental or deliberate breach of our Terms of Use (ToU) policy.

CyberTRAX Polls & Surveys

When you access and participate in CyberTRAX Canada online polls & surveys, we limit collection of personal information to your IP address. Collection of this information is necessary to prevent you from accessing and completing the same survey more than once.

CyberTRAX Communications

When you interact with CyberTRAX Canada via email and/or instant messaging, we limit collection of personal information to your name, telephone number, email address, and IP address. Collection of this information is necessary for us to respond to your inquiries about CyberTRAX Canada online cyber security services and/or resultant reports. 

 

Sharing

CyberTRAX Canada may share information about you with advertisers, sponsors and other third parties.  However, we will only divulge aggregate information about our visitors and will not share your personal information with any third party without your express consent. For example, CyberTRAX Canada may divulge how frequently the average visitor accesses and uses CyberTRAX Canada websites and online cyber security services.

Disclosure

Circumstances may arise in which CyberTRAX Canada is compelled by law, court order, regulation, subpoena or other legal compulsion to disclose your personal information to government officials and law enforcement authorities. In such circumstances, we will promptly notify you and comply with all such legal obligations.

In addition, we may disclose your personal information if, in the good faith opinion of CyberTRAX Canada, such disclosure is necessary or appropriate to: (a) conform to or comply with any law, regulation or court order; (b) protect and defend the rights or property of CyberTRAX Canada or any of its suppliers or licensors, whether or not required to do so by law; or (c) protect the personal safety of visitors or the public. CyberTRAX Canada also reserves the right to disclose your personal information to appropriate authorities at its discretion when it appears that activities which are illegal or in violation of our Terms of Use (ToU) and/or Terms of Use (ToU) policies have taken place.

Storage & Retention

CyberTRAX Canada limits online storage of your personal information to a maximum period of up to three (3) months. After which your personal information is migrated to an offline storage system and encrypted, where it is retained for a period of one (1) year.

 

Disposal

CyberTRAX Canada applies clearing and sanitization methods that are recommended by Communications Security Establishment Canada (CSEC) when purging and disposing your personal information stored in our online and offline media.

 

Updating & Removing Your Information

You may choose to correct, update, or delete the membership information you have submitted to CyberTRAX Canada by sending an email requesting changes. Furthermore, if CyberTRAX Canada inadvertently collect more personal information than intended, we endeavor to delete the extraneous information. However, please understand that deleted information may continue to persist in our online and offline backup media.

 

Your Consent & Amendment

If you are a Visitor and/or Member, your access and use of CyberTRAX Canada websites and services constitutes your consent to the terms and conditions of this Privacy Policy. If you do not agree to any of the terms and conditions of this Privacy Policy, your sole remedy is to stop access and use.

CyberTRAX Canada reserves the right to amend portions of this Privacy Policy at any time without your consent or authorization. However, in most cases we will notify you of any such changes, additions or deletions by posting notices on our websites and we encourages you to periodically check to ensure that you are always informed of the current terms of the Privacy Policy to which you are bound. Your continued access and use of our websites or of any services of CyberTRAX Canada following notice of such changes constitutes your consent to the terms of the Privacy Policy as amended.

 

Governing Law

This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. You, as the Visitor and/or Member, agree to submit to the non-exclusive jurisdiction of the courts of Ontario for any suit, action or other proceeding arising in connection with this Privacy Policy.

 

Questions & Feedback

Questions and feedback concerning this Privacy Policy may be directed to our Privacy Officer by sending an email to privacy@CyberTRAX.ca 

© 2013 CyberTRAX Canada - All Rights Reserved.
Sponsored by C3SA Corp.